CarrierNavigator.com ("Carrier Navigator," "we," "us") operates a vehicle transport marketplace connecting shippers with carriers and brokers. This policy explains what we collect and how we use it.
Information we collect
- Shippers: name, email, phone, pickup and delivery ZIP codes, vehicle details, ship date and notes.
- Carriers and brokers: company name, contact name, email, phone, MC/DOT numbers, fleet size and messages.
- Automatically: IP address, browser type, pages visited and similar technical data, including through cookies.
How we use your information
- To match shipment requests with carriers and brokers on our network.
- To contact you about your request or account by email, phone or text.
- To verify carrier and broker authority, prevent fraud and filter spam or bots.
- To operate, improve and secure our website.
Sharing with carriers and brokers
When you submit a shipment request, you agree that we may share your contact and shipment details with carriers and brokers on our platform so they can contact you with quotes. These companies are independent businesses with their own privacy practices.
We also share data with service providers who help us run the site (hosting, database and email delivery), and when required by law. We do not sell your information for money.
Calls, texts and emails
By providing your phone number and email, you consent to be contacted by Carrier Navigator and its carrier and broker partners about your request, including by automated means. Consent is not a condition of purchase. Reply STOP to opt out of texts, or email help@carriernavigator.com.
Data retention and security
We keep information as long as needed for the purposes above or as required by law, and use reasonable safeguards to protect it. No system is 100% secure.
Your choices and rights
You may request access to, correction of, or deletion of your personal information, or opt out of marketing, by emailing help@carriernavigator.com. Residents of California and other states with privacy laws may have additional rights, and we will not discriminate against you for exercising them.
Children
Our services are not directed to anyone under 18, and we do not knowingly collect their information.
Changes
We may update this policy. The "Last updated" date shows the latest version.
Contact
Questions? Email help@carriernavigator.com.