Legal

Terms of Service

Last updated: November 10, 2026

These Terms govern your use of CarrierNavigator.com. By using the site or submitting a form, you agree to these Terms.

What we are

Carrier Navigator is a marketplace that connects shippers with independent auto transport carriers and brokers. We are not a motor carrier and do not transport vehicles. Any transport agreement is made directly between you and the carrier or broker, who is solely responsible for the service, pricing, insurance, damage claims and delivery.

Shippers

  • You must provide accurate information and be at least 18.
  • Submitting a request does not guarantee a quote, price, pickup date or carrier.
  • You agree that carriers and brokers on our network may contact you about your request.

Carriers and brokers

  • You must hold valid FMCSA operating authority, required insurance and any required licenses, and keep them current.
  • You must comply with all applicable laws, including telemarketing, texting and consumer protection laws, when contacting shippers.
  • We may approve, suspend or remove any account at our discretion, including for complaints, fraud or lapsed authority.
  • Paid access, if any, is governed by the pricing you agree to and our Refund Policy.

Acceptable use

You may not submit false information, scrape the site, use bots, resell leads without permission, or use the platform for unlawful purposes.

Disclaimers

The site is provided "as is." We do not guarantee the conduct, quality or reliability of any carrier, broker or shipper, or the volume or results of any leads.

Limitation of liability

To the fullest extent allowed by law, Carrier Navigator is not liable for indirect or consequential damages, or for any loss or damage to vehicles or property arising from transport. Our total liability is limited to the amount you paid us in the prior 12 months.

Indemnity

You agree to hold Carrier Navigator harmless from claims arising from your use of the platform or your transport services.

Changes and governing law

We may update these Terms; continued use means you accept them. These Terms are governed by the laws of the United States and the state in which Carrier Navigator is based.

Contact

Email help@carriernavigator.com.